1SMB.com

Capterra (2022): Small Business Owners use an average of 16 Business Apps.
BetterCloud (2021): Small businesses use 73 apps across all departments.

📉 App Overload or Subscription Fatigue?

The average small or medium-sized business (SMB) owner uses between 15 and 25 business applications regularly.

App Category	Examples
Communication	Gmail, Outlook, Mailchimp, Constant Contact, Klaviyo
Meetings	Slack, Zoom, Teams
CRM	Salesforce, Monday, HubSpot
Marketing & Social	Meta Business, Instagram, ConvertKit, Canva
Accounting/Finance	QuickBooks, Xero, Stripe, PayPal
E-commerce/POS	Shopify, Square, Clover, WooCommerce
Inventory	DEAR, Cin7, Skubana, SOS Inventory
HR & Payroll	Gusto, ADP, Paychex
Project Mgmt	Trello, Asana, ClickUp
File Storage	Google Drive, Dropbox, Microsoft 365
Scheduling	Calendly, Acuity, Booksy

We integrate with many popular apps. Keep the “Must-Have” apps and eliminate the rest.

Unified Communications (UCAAS): One inbox for all customer interactions—voice, SMS, email, forms, social, and more.
Sales & Marketing Automation: Automated follow-ups, AI-driven workflows, and intelligent segmentation.
Website & Funnel Builder: Drag-and-drop builder, templates, A/B testing. WordPress-compatible.
Booking & Calendar System: Smart scheduling with reminders, Google/Outlook integration.
Payments & Invoicing: Collect payments via any processor, subscription billing, and POS integrations.
AI Chatbots: Phone + web chatbots integrated with your CRM.
E-commerce & Order Management: Shopping cart, abandoned cart recovery, fulfillment tracking.
Reputation Management: Automate review requests and monitor platforms like Google and Facebook.
Social Media Marketing: AI content tools, post scheduling, and engagement tracking.
Memberships & Courses: Build and sell online courses, drip content, and manage communities.
Analytics & Reporting: Custom dashboards, attribution, call tracking and more.